- Your Basket
- 0 Items
- Sub-Total £0.00
We charge set rates based upon the overall cost of the products in your basket. The rates we charge are as follows:
£0 - £5 | £2.70
£5.01 - £20 | £3.20
£20.01 - £60 | £5.90
£60.01 - £75 | £7.95
£75.01 - £150 | £10.00
£150.01 - £9999999 | £0.00
Shopping with Us
Telephone: by telephoning us on :+44 (0) 1429 420 743 7 DAYS A WEEK 9 AM TILL 8 PM
Your credit card details are handled by SecureTrading.. We do not handle your credit card details. After you click on the "Purchase" button, you are transferred to our payment gateway at SecureTrading where your payment is securely processed 100% by them. The secure pages are indicated by:
the address in the Address/Location bar changing from "http://" to "https://"; and a padlock symbol (or key) in the bottom right-hand or top left (dependent upon your browser software) status bar of your web browser.
PricesOur prices are shown below each product.
We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order. We also aim only to display items which are in stock and which can be despatched to you quickly. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you immediately after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid.
You will be notified of the delivery costs automatically in your shopping cart at the end of the checkout.
41 Sandringham Road
within 30 days of the date on which you receive it. You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery.
If you return the product in its original condition, we will refund you any money which you have paid us for that product. All you pay for is the return postage of the goods. If you return an item to us which is faulty, which you did not order or for any other reason which is our fault, we will also pay you the cost of the return postage. If this happens, please contact us first [see above details telephone contact) or email firstname.lastname@example.org and we will let you know how you should send the item to us.
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.
If you feel you have a complaint you wish to make please write to us via e-mail at email@example.com .
We have a simple but comprehensive returns and refunds policy which means that most queries can be resolved quickly and easily over the phone. For issues that cannot be resolved immediately we will respond within 24 hours either resolving your complaint or with an expected timescale for resolution of the issue.
Non-Receipt of Order
If you do not receive your order within 15 days of despatch, please e-mail us at firstname.lastname@example.org or call our Customer Services on +44 (0) 1429 420 743.